We prioritise urgent work and where possible offer same day service. If you have a plumbing emergency in the inner west or Sydney’s inner suburbs, please contact us now.
Our team is qualified, licensed and insured to complete emergency repairs.
What is a plumbing emergency?
Any plumbing related issue that can cause damage to property, impact the safety of people or affect the comfort of your home is a plumbing emergency.
If you smell gas, it’s time to call a plumber. Gas leaks pose a huge safety and health risk and even a small leak can run up your gas bill quite quickly.
We've written more on gas plumbing here.Burst Pipes
Burst pipes can cause flooding and damage to your home. Call a plumber as soon as you see any signs of a leak.
Water Leaks
Water leaks can damage finishes, fixtures and even the structural integrity of your home if not repaired quickly. When you notice a leak, or signs of a hidden leak like mould or watermarks, contact a plumber. If the leak is located near a fixture like a tap ot toilet, turn off the isolation tap if you have one to prevent more damage before your plumber arrives.
Blocked Drains
Blocked drains are often messy and inconvenient. If you notice early symptoms of a blockage - gurgling noises, slow draining toilets/sinks, bad smells or any overflow, contact a plumber right away. Acting on the blockage early can prevent further damage and allow for less intrusive repairs. Recurring blockages often indicate a larger problem.
We've written more on Blocked Drains here.No Hot Water
No hot water can indicate your hot water heater has died. Contact a plumber to get your hot water flowing again now.
We've written more on Hot Water here.What to do in a plumbing emergency?
Ensure the safety of yourself and those around you, then contact a plumber or professional immediately.
Turn the gas off
Only if safe, ensure all of the gas appliances in your home are turned off or disconnected. It's then a good idea to turn the gas off at the meter. This is often quite simple and can be done in a matter of seconds. Standing in front of your gas meter you should see a yellow handle. When the gas is on, the handle will run parallel to the pipe it attaches to. To turn the gas off, turn the yellow handle so it sits perpendicular or at a 90degree angle to the pipe it attaches to.
Turn the water off
Turning off the water will save water, limit the potential flood damage to your home and buy some time until the plumber arrives. Water meters are most often located outside the home. There are two common types: if yours looks like a normal garden tap turn the tap clockwise to turn the water off. If yours looks more like a lever - to turn the water off, turn the lever so it sits at a 90 degree angle to the pipe it's connected to. When the lever runs parallel with the pipe the water is on.
Contact a plumber
Contact your local plumber ASAP! The sooner you call a plumber, the sooner your home's drainage/hot water/plumbing/gas supply etc. will be working as normal.
